Terms of Service

Terms and conditions

Spread is run by Spread, Abu Dhabi, UAE (company details added once the trade licence is issued). Spread connects local businesses in the UAE with influencers who promote them. By saying yes to Spread, you agree to these terms.

Spread is an AI. You talk with an artificial intelligence, not a person. Real people at Spread step in for payments, disputes and anything the AI is unsure about.

These terms are also available in Arabic. If the two versions differ, the Arabic version applies.

Your account

You sign in with your phone number. Give your real name and keep your phone safe; you are responsible for what happens on your account.

You must be 18 or older and able to make a contract under UAE law. Spread is not for children.

Businesses

You choose a follower tier (3,000, 10,000 or 35,000 AED; Spread tells you before you agree whether VAT is added). You pay only when you say yes to an influencer Spread picks for you.

Your payment is held by Spread’s licensed payment provider, not by Spread. It is released to the influencer when the post is live and you say yes to releasing it. If you are not happy, tell Spread before you say yes.

If the influencer does not show up or does not deliver, you get your money back.

The walk-through: when you show Spread your business on camera, the video is recorded so Spread can make a short highlight for influencers. Film your business, not people. You must tell your staff and any customers on camera that you are filming and have their permission, or keep them out of the shot. You are responsible for what you film.

Everything you say and show must be true and must not mislead customers. You may not promote anything that is illegal in the UAE or not allowed in advertising.

You let Spread use your walk-through video and highlight to find and brief influencers for you.

Influencers

You need a valid UAE advertiser permit from the UAE Media Council. Spread reads your permit with AI to check its name and expiry date. No valid permit, no jobs. Show your permit number on your profile as the Media Council requires.

You connect your own social media account. Spread may check it for fake followers and may refuse accounts that fail.

Every paid post must be labelled as an ad, as the Media Council requires (for example #ad, and said out loud at the start of a video). Follow the Media Council’s content standards.

You are an independent creator, not Spread’s employee. You are responsible for your own tax and VAT.

You are paid the job price minus Spread’s 15% fee to the IBAN you give Spread, once the post is live and the business says yes to releasing it.

The business may use the post you made for them on their own pages and ads.

Ratings

After a job, the business and the influencer rate each other with stars. Be honest and fair. Insulting, abusive or false statements about anyone are not allowed and can be a crime in the UAE. Tell Spread about anything wrong and it will be reviewed and removed if needed.

Staying inside Spread

Phone numbers, emails and social handles are hidden in chats. Do not share contact details or take a deal found on Spread outside Spread.

Disputes

If a business is not happy, the influencer does one redo. If you still disagree, a person at Spread looks at the video, the chat and the post and decides fairly. You can also ask a person to review any decision Spread’s AI made about you, such as a permit check or a match.

Spread’s calls

Spread calls you in the app and sends notifications about your jobs. You can say “turn your calls off” at any time, or turn notifications off in your phone’s settings.

Ending your account

You can stop using Spread and ask for your account to be deleted at any time. Spread may suspend accounts that break these terms, fake followers or permits, or treat others badly.

Liability

Spread is a matching service. Businesses are responsible for their products and offers, and influencers for their content. Nothing in these terms takes away rights you have under UAE consumer protection law.

Law

These terms are governed by the federal laws of the UAE and the laws of the Emirate of Abu Dhabi. Disputes go to the courts of Abu Dhabi.

Privacy Policy

Privacy policy

This is what Spread collects, why, and what you can do about it. Spread, Abu Dhabi, UAE (company details added once the trade licence is issued) is responsible for your data. Contact: the Spread support email, published here before launch.

What Spread collects

Your name, phone number and role, and the date and time you agreed to these terms.

Your voice: what you say to Spread is recorded and turned into text so Spread can understand and answer you.

Businesses: what your business is, its exact location (so influencers can find it), the walk-through video and the conversation during it, the highlight clips Spread picks, and your jobs and payments.

Influencers: a photo of your advertiser permit (and the name, number and expiry date read from it), a photo of your bank card or IBAN (and the IBAN read from it), your connected account’s follower and engagement data and posts, and the photos and videos you deliver.

Chat messages, stars, and your phone’s notification token.

Card payments are handled by the payment provider; Spread never sees your card number.

How it is used

To run the service: understanding and answering you, matching, calls, chats, payments, payouts, disputes and fraud checks. Spread uses your data only for these purposes.

Spread uses AI to understand you, read your permit and IBAN, pick highlights from your video, and suggest matches. You can ask a person at Spread to review any of these decisions.

Spread does not sell your data.

Who sees what

Businesses see their pick’s first name, followers and public posts. Influencers Spread considers for a job see the business’s highlight clips and, once hired, its location. Contact details stay hidden.

Service providers process data for Spread: Anthropic (AI understanding), ElevenLabs (voice and speech-to-text), Supabase (storage), the payment provider, and the SMS provider. Some of them store or process data outside the UAE, with safeguards as UAE law requires.

How long Spread keeps it

Voice recordings are used to understand you and are not stored. Permit and IBAN photos are not stored; only the details read from them are kept. Walk-through highlights: while your account is active, then deleted. Payment records: kept as long as UAE tax law requires (usually 5 years).

Your rights

You can ask to see, correct or delete your data, take back your consent, object to how it is used, or ask a person to review an AI decision. Write to the Spread support email, published here before launch. Some records, like payments, are kept as long as the law requires.

You can turn location off in your phone’s settings.

If your data is ever leaked, Spread will tell you and the authorities as UAE law requires.